Terms of Service
Last Updated: 16 October 2026
Welcome to MindSolution Clinic. By accessing our website, booking an appointment, or using our healthcare services, you agree to comply with these Terms of Service. Please read them carefully before using our services.
1. Acceptance of Terms
By accessing or using the services provided by MindSolution Clinic, you acknowledge that you have read, understood, and agree to these Terms of Service.
If you do not agree with these terms, please refrain from using our website or services.
2. Services Offered
MindSolution Clinic provides healthcare and consultation services, which may include:
- Professional consultations and assessments.
- Mental health and wellness support.
- Counselling and therapy services.
- Appointment scheduling and related patient support.
Services are provided based on the availability and qualifications of our healthcare professionals.
3. Appointment Booking
Patients can book appointments through our website, telephone, or other authorized communication channels.
- Patients must provide accurate and complete information when booking appointments.
- Appointment confirmation is subject to the availability of healthcare professionals.
- MindSolution Clinic reserves the right to reschedule or cancel appointments when necessary.
- Patients are encouraged to arrive on time for scheduled appointments.
4. Payments and Fees
- Consultation fees and applicable charges will be communicated before booking or payment.
- Payments may be accepted through authorized online payment gateways or other approved payment methods.
- Patients are responsible for ensuring that the payment information provided is accurate.
- All transactions are processed through secure third-party payment providers, where applicable.
5. Cancellation and Refunds
Appointment cancellations and refunds are governed by our separate Cancellation and Refund Policy.
Patients are encouraged to review this policy before making a payment or confirming an appointment.
6. Patient Responsibilities
Patients agree to:
- Provide accurate personal and medical information.
- Follow reasonable instructions provided by healthcare professionals.
- Treat clinic staff and other patients respectfully.
- Attend scheduled appointments on time or notify the clinic of any changes.
- Avoid misuse of the clinic's website, booking system, or services.
7. Medical Disclaimer
Information provided on the MindSolution Clinic website is intended for general informational purposes and should not be considered a substitute for professional medical advice, diagnosis, or treatment.
Healthcare recommendations are based on individual assessments performed by qualified professionals.
In the event of a medical or mental health emergency, patients should immediately contact local emergency services or visit the nearest emergency department.
8. Privacy and Confidentiality
MindSolution Clinic respects patient privacy and is committed to protecting personal and health-related information.
Patient information will be collected, processed, stored, and disclosed in accordance with our Privacy Policy and applicable laws.
Medical and consultation information will be handled confidentially, subject to legal requirements and applicable exceptions.
9. Intellectual Property
All content available on the MindSolution Clinic website, including text, graphics, logos, and other materials, belongs to MindSolution Clinic or its respective content owners unless otherwise stated.
Unauthorized reproduction, distribution, or commercial use of website content is prohibited without prior written permission.
10. Limitation of Liability
MindSolution Clinic strives to provide accurate information and reliable services.
However, website availability and uninterrupted access cannot be guaranteed.
Nothing in these Terms of Service excludes or limits liability for professional negligence, statutory consumer rights, or any other liability that cannot lawfully be excluded.
11. Third-Party Services
Our website may use third-party services, including payment gateways, appointment management systems, and communication platforms.
MindSolution Clinic is not responsible for the independent practices of third-party providers, except where responsibility arises under applicable law.
12. Changes to Terms of Service
MindSolution Clinic reserves the right to modify these Terms of Service when necessary.
Updated terms will be published on our official website with the revised effective date.
Continued use of our website or services following publication of updated terms constitutes acceptance to the extent permitted by applicable law.
13. Governing Law
These Terms of Service are governed by the applicable laws of India.
Any disputes arising from the use of our services will be subject to the jurisdiction of the appropriate courts and consumer dispute resolution authorities in accordance with applicable law.
14. Contact Information
For questions regarding these Terms of Service, please contact:
MindSolution Clinic